logo Sign Up

Privacy Policy

Milan Casino Privacy Policy

At Milan Casino, we are committed to respecting and protecting the personal data of our users. This policy outlines how we collect, store, use, and share your information, as well as your rights regarding your personal data.

Personal Data Collection

When you register for a Milan Casino account or interact with our platform, we may collect various types of personal data from you. These include:

  • Account registration information: name, email address, username, password
  • Device and browser information: IP address, device type, browser type, operating system
  • Usage analytics and behavioural data: game history, login times, location

We collect this information to provide our services, improve user experience, and maintain the security of your account.

Cookies and Tracking Technologies

Milan Casino uses cookies and other tracking technologies to enhance your platform usage. These small files store session details, preferences, and analytics data on your device. They help us:

  • Remember your login credentials
  • Track your game history and statistics
  • Personalize content recommendations

Most web browsers allow you to control or block cookies and other tracking technologies.

Communication Preferences

We may communicate with you via email or in-game notifications about promotions, updates, and security alerts. You can opt-out of these communications by adjusting your account settings or contacting our support team.

Data Storage and Retention

Your personal data is stored on secure servers within the European Economic Area (EEA). We retain this information for as long as necessary to provide you with a functional platform experience and maintain operational security measures. Upon closure of your account, we will securely delete your data in compliance with applicable regulations.

Security and Account Protection

We implement robust security measures to protect your personal data and account access:

  • Data encryption using HTTPS
  • Secure tokenization for sensitive information
  • Regular software updates and vulnerability patching
  • Firewalls and intrusion detection systems

You are responsible for maintaining the confidentiality of your login credentials and ensuring that all devices used to access your account have up-to-date security patches.

User Rights Regarding Personal Data

In accordance with applicable regulations, you have various rights regarding your personal data:

  • Right to access: request a copy of your personal data stored by us
  • Right to correct: update or modify any inaccurate information
  • Right to erase: delete your account and associated data (subject to operational requirements)
  • Right to object: opt-out of specific processing activities

If you wish to exercise these rights, please contact our support team.

Compliance with Applicable Privacy Regulations

Milan Casino adheres to the General Data Protection Regulation (GDPR) and other relevant national laws and regulations. We commit to upholding industry standards for data protection and handling user information responsibly.

Platform Monitoring for Security and Fraud Prevention

To ensure operational security, we may monitor platform usage patterns and investigate suspicious activities. This monitoring is performed in accordance with our internal policies and compliance obligations.

Session Management and Login Protection

We maintain strict session management controls to prevent unauthorized access:

  • Secure login protocols (e.g., HTTPS)
  • Limited session timeout durations
  • Enhanced authentication methods

If you experience issues accessing your account, please contact our support team for assistance.

This Privacy Policy is effective from Milan Casino.