Terms & Conditions

Terms and Conditions

1. Acceptance of the Terms: By using Milan Casino, you agree to be bound by these Terms and Conditions (the "Agreement"). If you do not accept all terms and conditions outlined below, please refrain from using our services.

2. Eligibility Requirements: To use our platform, you must be at least 18 years old or the minimum age required in your jurisdiction, whichever is higher. You must also have a valid email address and agree to provide us with accurate personal information as required for account registration.

3. Geographic Restrictions: Use of Milan Casino may not be available in certain jurisdictions due to regulatory restrictions. We reserve the right to restrict or terminate access to our platform if you are accessing it from such an area.

4. Account Registration Rules:

   • You can only register one account per person, and any attempts to create additional accounts will result in termination of all associated accounts.
   • You must provide accurate personal information for verification purposes, failing which we may suspend or terminate your access.
   • We reserve the right to request further documentation as part of our KYC (Know Your Customer) process.

5. Identity Verification and KYC: Milan Casino requires users to verify their identities through a secure, third-party platform to ensure compliance with anti-money laundering regulations and other applicable laws. Failure to provide required identification may lead to account restrictions or termination.

6. Account Accuracy Obligations:

   • You must maintain the accuracy of your personal information at all times.
   • Changes in personal circumstances (such as name, address, phone number) should be updated promptly within our platform's settings section or through direct communication with our support team.

7. Login Credentials and Password Protection:

   • You are responsible for maintaining the confidentiality of your login credentials.
   • Failure to safeguard these details may result in unauthorized access by third parties.

8. Restricted Behaviour and Prohibited Activities:

   • Users must not engage in multi-accounting or fraudulent activities, including but not limited to sharing logins with others.
   • Attempted or successful exploitation of system vulnerabilities for personal gain will lead to account closure.

9. Bonus and Promotion Rules:

   • All bonuses are subject to specific wagering requirements, which may vary by game type or category.
   • Bonus abuse prevention measures include restrictions on maximum cash-out amounts per week/month/year depending on the bonus offer.

10. Wagering and Gameplay Conditions: Only wagers made with valid funds will be counted towards completion of bonuses and loyalty program rewards.

11. Responsible Gambling Expectations:

    • We reserve the right to suspend or terminate accounts that show signs of irresponsible gaming behavior, including but not limited to: repeated large losses, frequent time-out requests, or apparent addiction symptoms.

12. Self-Exclusion and Account Restrictions:

    • Users have access to self-exclude from Milan Casino for a specified period through our platform settings section or by contacting support directly.
    • Repeated attempts to circumvent such restrictions will lead to permanent closure of affected accounts.

13. Game Fairness and RNG Systems: All games on Milan Casino are operated using certified Random Number Generators (RNGs), ensuring fairness in outcome generation.

14. Technical Interruptions or Voided Gameplay:

    • We cannot guarantee uninterrupted access due to external factors, which may cause temporary voiding of wagers or game sessions.

15. Suspension or Closure of Accounts:

    • Milan Casino reserves the right to suspend or terminate accounts based on: failure to comply with these terms and conditions; potential gaming addiction indicators; suspected fraudulent activity; or regulatory requests.

16. Intellectual Property and Platform Ownership:

    • All content, images, audio files, and other elements of our platform are owned by Milan Casino or licensed from third-party providers.
    • Reproduction without explicit permission is strictly prohibited.

17. Limitation of Liability: In no event shall Milan Casino be liable to you for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages arising out of your use of our platform, whether in contract, tort (including negligence), strict liability, or otherwise.

18. Modification of Terms:

    • We reserve the right to modify these terms and conditions at any time without prior notice.

19. Contact or Support Guidance: For all queries or complaints regarding Milan Casino's policies or services please contact our support team through email or live chat. Our response times vary, but we aim for resolution within a reasonable timeframe.

20. Applicable Licensing or Regulatory Oversight:

    • The operation of Milan Casino is subject to relevant licensing and regulatory requirements in various jurisdictions.
    • By using our platform you acknowledge compliance with all applicable laws in your jurisdiction when engaging with online gaming services.

21. Additional Conditions: Additional conditions, including but not limited to those related to deposits, withdrawals, verification procedures, and applicable law governing disputes, are outlined in specific sections within these Terms & Conditions or linked resources.

**By using Milan Casino's services you acknowledge that you have read and understood these terms and conditions and agree to be bound by them. Failure to comply may result in suspension or termination of your account without prior warning or liability on our part for any consequences arising from non-compliance with these rules.